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Vehicle Response Person

Vehicle Response Person

“If you are interested in how vehicles work and like fixing things, this job could be ideal for you.”

Motor vehicle breakdown engineers, also known as roadside recovery or assistance technicians, help people whose vehicles have broken down or failed to start.

In this job you would need to have a thorough knowledge of vehicles. You would also need to have good people skills and the ability to explain technical issues in a simple way to non-experts.

Employers would normally look for people with a background as a motor vehicle technician. Breakdown companies often ask for a minimum of three years' experience. A driving licence is essential, and for some work you may need an LGV licence. You may be able to get into this job through an Apprenticeship scheme.

Skills you'll learn at South Devon College

  • excellent customer service and communication skills
  • fault diagnosis and rectification
  • the ability to explain technical issues in a simple way to customers
  • health and safety in the workplace and when dealing with the public
  • improved IT and maths skills

Your future

  • almost 70% of science, engineering and technology associate roles will require qualifications at level 3 or above by 2020.
  • 95,000 new jobs will be created nationally by 2020 in the transport and storage sector – a 7% increase on 2010 job totals. 1,519,000 in total
  • 97% of Automotive students moved forward into a positive destination, including employment, apprenticeships and further study
I'm interested
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