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Travel Agent

Travel Agent

“If you are interested in travel and you like planning and organising, this could be ideal for you.”

Travel agents book business and leisure travel for customers. They also sell holiday packages and give travel advice.

You do not need any particular qualifications, although it may be useful if you have GCSEs. Employers will want to see that you are enthusiastic. They'll also look for the right personal qualities and skills for the job. These would include having good customer service skills and a good telephone manner.

An apprenticeship or tourism focussed qualification will provide more opportunities for building a career in the industry.

Alongside helping customers to complete bookings, you would also advise customers about passports, travel insurance, visas, vaccinations and tours. You may also arrange refunds and handle complaints.

Skills you'll learn at South Devon College

  • customer service and the business of travel
  • marketing and sales
  • travel agency operations
  • effects of world travel
  • IT and administration skills

Your future

  • 85% of business, media and public service professionals will require qualifications at level 3 or above by 2020
  • 35,000 people will be employed within professional services across the South West by 2020. An increase of 37% on 2010 totals
  • 388,000 new jobs will be created nationally in the professional services sector by 2020. A 17% increase. 2,668,000 in total
  • 100% of Business and Tourism students moved forward into a positive destination, including employment, apprenticeships and further study
I'm interested
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