As a resort representative, you would look after holiday-makers at their holiday destination (usually abroad).
In this job you would need to be an outgoing person who likes meeting people. If you want to work overseas you would usually need to be able to speak one or more foreign languages. You might also need sales skills to promote things like day trips and car hire.
There are no specific entry requirements to get into this job but many employers will ask for GCSE passes, particularly in English and maths. You could learn some of the skills and knowledge you need by taking a course such as a BTEC qualification, a foundation degree or a degree.
Your work would include; meeting groups of holiday-makers at the airport, accompanying holiday-makers by coach to their accommodation, holding welcome meetings, arranging excursions, writing reports and keeping records.