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Resort Representative

Resort Representative

“If you are confident and polite when dealing with people, and you would like to work in travel and tourism, this job could suit you well.”

Resort Representative

As a resort representative, you would look after holiday-makers at their holiday destination (usually abroad).

In this job you would need to be an outgoing person who likes meeting people. If you want to work overseas you would usually need to be able to speak one or more foreign languages. You might also need sales skills to promote things like day trips and car hire.

There are no specific entry requirements to get into this job but many employers will ask for GCSE passes, particularly in English and maths. You could learn some of the skills and knowledge you need by taking a course such as a BTEC qualification, a foundation degree or a degree.

Your work would include; meeting groups of holiday-makers at the airport, accompanying holiday-makers by coach to their accommodation, holding welcome meetings, arranging excursions, writing reports and keeping records.

Skills you'll learn at South Devon College

  • pre-season preparation
  • airport and transport duties
  • improved spoken and written communication skills
  • the ability to work well under pressure and without supervision
  • IT and administration skills for completing paperwork and reports

Your future

  • around 75% of leisure, travel and related occupations will require qualifications at level 2 or above by 2020
  • 388,000 new jobs will be created nationally in the professional services sector by 2020. A 17% increase. 2,668,000 in total
  • 100% of Business and Tourism students moved forward into a positive destination, including employment, apprenticeships and further study
I'm interested
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